How to Make a Complaint

Cookies are small files of letters and numbers that are downloaded to your device when you access our website. They allow the website to recognise your device and store information about your preferences or past actions.

Cookies Used by ALC

We use cookies to enhance your experience and responsibly manage our website:

• Strictly Necessary Cookies

  Essential for you to navigate the website and use its features, such as accessing secure donation pages.

• Performance Cookies (Analytics)

  We use tools like Google Analytics to collect aggregated, anonymous information (such as traffic source, number of visitors, and pages viewed). This helps us understand how the website is performing and allows us to continually improve our digital services.

• Functionality Cookies

  Used to remember choices you make (like language preferences) to provide a more personalised experience.

Your Consent and Control (UK GDPR/PECR Compliance)

We obtain your explicit consent for all non-essential cookies via a clear banner or pop-up when you first visit our site.

• Withdrawal of Consent

  You can manage or withdraw your consent at any time by clicking the [Insert Link to Cookie Settings/Preferences] link usually found in the footer of the site.

• Browser Settings

  You can also adjust your browser settings to refuse the setting of all or some cookies. Please note that disabling strictly necessary cookies may impact the functionality of the website.